In my considered opinion one should change insurance carriers immediately if insured by Liberty Mutual. Their Safeco holding is, in my opinion, loaded with criminals who are engaging in racketeering. Senior Claims Adjuster Kent Stiles paid the owner of Protech Construction over $260K to demolish my home and replace it with junk. The original claim I filed when a tree limb fell on my bedroom and cracked it open at the seams has been made to disappear from my insurance records, but not from the database that houses claims histories. In my insurance record there have been placed three claims invented by Stiles. I’m sure that if I called in a claim now, I would be denied service. I contacted the president of Safeco, Tyler Asher, but he refused to respond to my plea for assistance. I guess Kent Stiles truly runs Safeco Insurance, and he is the number one reason you should find another insurance carrier before you ever have a need to file a homeowner claim.
Making a complaint to the Department of Insurance will get you nowhere because there are people working in that agency who help push the fraud along. John Mort, Sroufe, even the ombudsman Therese Gallagher would not help me get answers to the simplest questions. I have seen Sroufe’s name on other cases that have not been decided in favor of the consumer. These people say the most hideous things, like good luck making anyone believe there is something wrong with the structure that was built without my authorization when $300K was spent on the claim, the claim that now does not exist in either Safeco or Liberty Mutual files.
Next, the matter of the contractor, Los Angeles County Public Works, and the Contractors State License Board. While I have been silenced by Vincent Paglia’s filing of a frivolous defamation claim against me, I have acquired the documentation that shows he did not pass final inspection, a claim he has made for the last 3 years to the CSLB. They made him pay for shoddy workmanship, but they have not addressed the claim I made against this monster for demolishing my home without authorization, without building plans, without a predemolition inspection, without anything that is required by Los Angeles County Public Works. He claimed to be the owner of my property on the demolition documents. The notification that he had not passed final inspection and that the certificate of housing had been rescinded was sent to his general manager, who must have been told to ignore the notification. Following an inspection by Roy Itani of Public Works, I was sent notification of all the corrections that needed to be made and told that Public Works would work with the contractor of my choice to get the project completed. I should have been sent the first notification, and the second notification that was sent to me was not a part of the file created by Public Works.
At this point, I trust no one has the consumer’s interests or well-being uppermost in their considerations of how to continue covering this criminality over. I have submitted document after document that supports my claim of having been defrauded by both Safeco and Protech Construction. But I am not an attorney and only attorneys and courts can say when fraud has occurred. Well, ain’t that swell? Obviously, I can’t believe my lying eyes.
I just paid the greatly inflated property taxes the assessor couldn’t wait to charge me for this new construction that I did not authorize. It was not needed. There was nothing wrong with my workshop nor with the front portion of my home. However, Vincent Paglia took it upon himself to demolish my home and replace it with junk. This structure is not finished, is crumbling, has faulty electrical and plumbing. The floor in the bathroom is undermined by what has to be a gigantic leak. I reported this problem to Public Works more than 6 weeks ago, but nothing has been done about the hazard to my health and safety. Paglia told me I would never get the money back. I couldn’t get it back in the first place; Safeco paid him directly. I never saw the checks until several months after the project was abandoned. I never endorsed the checks and was under the impression that my claim was settled for $48K. I learned the reported about when I checked the claims databases.
Every agency I have contacted about this matter is now giving me the silent treatment. I guess I have nowhere else to report this travesty unless I go to court. However, I am no match for the legal enemies Paglia and Stiles can array against me. All I have is the truth.
Hear me well: Safeco/Liberty Mutual Insurance is sketchy. Get out before you need help. Protech Construction out of Brea, CA has a sketchy president. He makes veiled threats via phone then tells you to forget he had the conversation with you. This is a contractor to be avoided at all costs.
As there is no one looking out for consumers, I felt a duty to warn any and all who read this. The above listed companies and agencies are interested in maintaining their fraud network and they do not mind destroying your life and property.