Now, I Am Believed

Well, well. As Safeco hired the Independent Inspector, I expect to never see his report. When he presented himself here, he seemed fair and even-handed, I might even say fair-dealing emanated from him. I must be radiating some sort of freneticism because all men wind up talking to my son. I think they hear me, but they talk to him. At first I rather despised this male habit, but once I rethink it some more, I’ll get back to this line.

For six months, we have been glamping, with the boxes that have no where to go gracing the “driveway” and the “back yard” with their unexamined contents. After opening 400 boxes on the dead run, I hadn’t the manual dexterity to continue. Gotta rest that carpal tunnel, doncha know?

No stove hookup available, no flex line and cut-off valve. But this was paid for. So, I bought some electric burners and have been cooking with electricity. Hate it.

The meter board should have arc faults in it. They were removed by Protech’s electrician when I called to tell them the breaker was thrown when nothing much was on. I think the place needs rewired. Their fix was to remove the Building Code-required arc faults.

The adjuster who made the payments, Kent Stiles, continues to head up the investigation into my claims of his, Mazandarani’s, and Protech’s malfeasance. How can he investigate himself? I asked him this directly. He provided no answer. I had the opportunity to ask his manager, and he said Safeco thought he was the best person for the job because of his “familiarity” with the case. The man has participated in my gaslighting for over two years, masterminded the situation IMO because he is the common denominator among all adjusters who have worked on this case. Stiles took over the case from Trevor Haaswyk, who later left the state. Stiles made the payment to Beal Bank. He made the $80K payment to Protech in March even though he knew full well the job was in active dispute. I used his estimate to craft the police report itemized list of items stolen from my property. Safeco paid for all sorts of things after Protech provided them with a written estimate. Not a final bill. No invoices. An estimate, only, after two years. At this point, some precise figures should be available.

But, no. After submitting this $80K estimate to me, Protech issued ANOTHER ESTIMATE, that stated they spent $238K on this project. Again, what was installed was altered, costs changed, still no receipts or invoices presented, no explanation of the change in cost from their original “bid” of $190K to the final $238K. Stiles is the only one qualified to investigate these irregularities as he aids and abets grand theft. SMH

 

 

Why Safeco and Protech are Fired: Insurance/Contractor Scam

Moment2In conversation with the State Contractors License Board, I learned that the relationship between a contractor and insurance adjuster is private, that no one is privy to what goes on during the claims process between them. This characteristic of the claims process works against the consumer, as I am a living example.

Protech did everything to make the outside of the building look good, but it is deteriorating before my eyes. They provided no invoices, receipts, warranties, or any other documentation to go with the objects installed in this house. There are fire sprinklers in here about which  I have no clue.

The floors are allegedly oak hardwood. I was told to choose laminate because hardwood was too expensive and I had to be mindful of my budget. I never could get a number figure as to how much was in my budget, but found out later that there was $80K remaining in the account. This was paid out to Protech in a mad rush, in the midst of dispute, with the work undone. They didn’t have time to vent the house, the electrical needs rewiring. There are two vent-free, infrared heaters in here somewhere, but I see only a gas heater.

My kitchen is set up in such a way as to prevent my safe use of the stove. Gas lines installed where they are unneeded. I have not had full access to my kitchen for 5 months. Kitchen cabinets were only installed last week, yet they were listed as items bought and paid for on the estimate presented to Safeco for payment. Everything completely unverified, yet paid for, in full. Astonishing.

Frames were not removed, but left to rot underground. The water filter, connected only to the hot water even though it was billed as a whole house filter, had no filter in the canister. The contractor locked the tool in between pipes and told me he couldn’t remove it without turning off the gas. He stuck with this lie for weeks, then came and freed the tool without turning off the gas. Next, he tried to stop us from looking at the filter by saying there was no need to open the canister. Nevertheless, my son opened the canister and this is when we saw there was no filter in it.

The fencing is poorly done and every metal thing on the place, including the security door and the fencing is of poor quality, no comparison to what existed here before. I had hardwood floors, recessed lighting, the most beautiful and pollinator-inviting yard you ever saw. Protech destroyed it and left this cheap junk in place of my handbuilt, 1923 Rambler.

I suspect none of the appliances installed are new. Everything with a date on it comes from 2015. There are no invoices or receipts to prove differently. This house was built as a flip house. This is business?

Is This Fraud, Larceny, or What?

 

Just made 63. The struggle is real.

Safeco, Liberty Mutual has provided the claim file. I have found $28-30K of discrepancies. Safeco has foisted the burden to the contractor, who was brought into the deal by the Safeco adjuster.

I asked the adjuster about the remaining claim funds in October and she refused to answer my question, went incommunicado for two months. When she did surface, it was indirectly, through my housing provider, to cancel my housing, telling me my house was fit for move-in.

It wasn’t.

Got a copy of my claim file. Says I bought hardwood oak floors that were sanded and stained and non-dust sanded, too. Trouble is I can’t find those floors in this house. These are laminate if I’m a day old. Says I have TWO infrared, vent-free heaters. There is a gas monstrosity in the living room. Says the porch pillars have been paid for, but I don’t have a porch any more.

All totaled about $30K in questionable charges. From missing windows, shutters, a back door, hardwood floors, bathroom mirrors, and kitchen cabinetry, to outright lies about what exists in this house, this is pretty shocking shit to me.

The insurance company is quick to advise taking the matter up with the contractor, but the adjuster brought the contractor with her. They are in this together. This isn’t the first time, either, I’d wager.

Who does their jobs anymore?

Two months ago I contacted an attorney to see about suing my bk attorney for interfering with my case and allowing Beal Bank to steal money from me they were not owed. I was referred to an attorney who is reputed to be quite creative, and I need someone with imagination to help me because more and more entities keep piling on in abusing me.

I got the paralegal from I don’t do my job. For two months I got nothing but runaround from him. When I called the office today, I learned he no longer works there, so I have to start all over again. This time, I was told, the lawyer I was referred to will call me back.

Now, I need an attorney who deals in insurance company bad faith, because being forced to live in a cold house with no utilities, appliances, or approval from the entity that provides certificates of occupancy seems like mighty bad faith to me. I want someone to feel my wrath.

Personal Property Loss Claim with Safeco

This morning, I submitted a property loss claim to Safeco. My adjuster failed to call the draftspeople who created the plans for my brand new house and garage to account for their failure to note the orientation of my lot, which is angled to the left at the rear of my property. Instead of cramming a garage into a space never meant for it, the garage could have been placed at the front of the property and all of my landscaping could have been saved. Now, my property is denuded, looks cramped, and the house resembles a coffin as it is without windows, save a small one at the back, along the long side of the house.

All of my plants were purposely planted to attract bees, hummingbirds, butterflies. They were also planted to help my family breathe easier. All of my plants, trees helped clean the air and promoted visits of pollinators. Now, my yard is dust, all because my adjuster refused to contact the draftspeople and demand they change the plans to reflect the proper orientation of the lot.

In my claim, I requested compensation for my completely denuded yard. It did not have to go down this way, but my adjuster caused the problem though I objected from the beginning that errors were being made. I was cheated out of a bedroom window, cheated out of my built-in storage in the kitchen, cheated out of my recessed lighting in the living room. This is a one-bedroom, shotgun house that should have taken no more than six months to complete. Because of errors, from the beginning, the process has taken more than 18 months.

I am expected to swallow the destruction of my landscaping and the provision of a house that does not meet my needs without qualm. Whatever you do, do not insure with Safeco.

 

The Longest Year

The longest year has actually lasted 18 months and then some. It all started on Earth Day, 2016, when my mom (of blessed memory) laid a tree limb on top of my home. I was sitting in the house, in the bedroom, near Mom’s sewing corner. I heard the limb crack and waited for the whoosh that follows the falling limb when it falls from a height. This time, there was no whoosh, only a thud as the mighty limb laid itself down on my roof and across the two adjacent on the east side of my home.

I dashed outta there like a house afire and immediately called my insurance company, Safeco. It took them more than a week to respond.  The first adjuster was corrupted by MGC Mortgage, the mortgage servicing company that has claimed to hold a mortgage on my property since 2003. Actually, Beal Bank made that claim. I never heard of Beal Bank until probate closed and they started sending me threats to sell my property without notice because they held a Trust Deed.

How do you fight a bank that claims to hold a Trust Deed on your property that was never mentioned in probate? In fact, no claims were made against my mother’s estate, and the only concern of the Court was whether or not I had paid the property taxes. MGC Mortgage paid the property taxes once they were raised too high for me to pay. They opened up an escrow account to gain access to my property when they had no right to do so because they really did not possess a Trust Deed. But the threats were real enough, so I went to a bankruptcy attorney because bankruptcy is the only way to stop a foreclosure, or so I was told.

About six months into this bk, I received payment for the repair of my home. I told my attorney, took him the first check and told him another would follow soon. He copied the check and told me to mail it to MGC, as their name was on the check because they claimed to be a lienholder. Then, the attorney allowed MGC Mortgage and Beal Bank to take the money without putting it into a draw account so that the repairs to my home could commence. Several months later I discovered my attorney never submitted the payment information to the Court, who sent me notice of dismissal for failure to make payments. I wrote the Court directly to tell them I had paid, dearly, and did not understand why the Court was unaware of the payments. MGC Mortgage/Beal Bank corrupted my attorney. He kept the bankruptcy open to collect his fees. I objected, told the Court my story, and his fees were denied, the bankruptcy dismissed.

By this time, my insurance company had moved me to longterm temporary housing. I was only supposed to be there about six months. Turns out I was there 18 months. Nothing recommends living at the beach if you seek quiet. I was housed next door to a senior assisted living facility. The sirens blare two, three times a day and night. Very disturbing and disheartening for me, the living. The apartment itself was 1970s stock, poorly insulated, dusty, dirty in that deep-down dirty that comes of years of use without serious upgrade. Way too much money was paid to house me in that space, but as I am not the moving kind, I sucked it up and stayed. I remained inside for the majority of time I was there. I could go onto the balcony to look at the sea, but there was not much to inspire a need to go out and walk amongst the smokers, the homeless, the stuck-up rich folks, or the neverending dogs. These people are so dog happy they bring the beasts into markets, put them in shopping carts and on check-out counters, and nary a word is said to them. What happened to the law? None of these pocket pooches were service dogs, but employees of the stores are forbidden to even ask if a dog is a service animal. No concern for people allergic to dogs, no protection in the places we have to purchase our food. You are welcome to the beach and the inconsiderate, snotty wankers who live there. (To be fair, I did get to know a few of the people in the complex in which I was housed. They were kind, kept to themselves, and were remotely friendly.)

What I am doing here is writing out my rage. About three months ago, I asked my current insurance claim adjuster about the funds in my account. Nearly $50K was stolen. She told me she would give me the info once she was back in the office, and then proceeded to say nothing for two months. Instead of answering my question, she gave me a final extension on my housing and told me my home was ready for me to move into. When I arrived at my address, I found a mound of dirt in the front yard, a mound of dirt and an open trench in the back yard, a palette for a porch and plywood steps leading into my “brand new house.” My 31 year-old, full of fruit, lemon tree was cut down to accommodate a driveway. A garage had been crammed into a space for which it was never meant to be as my lot is angled in the back, a fact the drafter of the plans failed to take into account. The garage is too close to the house and the driveway is also too close to the house. Had the angle of my lot been accounted for, the garage could have been placed in the front, and my lemon tree, all of my flora could have been saved. My yard has been denuded because of an error that occurred at the beginning of this process. To add insult to this massive injury, the County of Los Angeles wants to add foreign trees to my front yard because they are on the plans. The plans also feature a back door, but I am not allowed to have that. My house resembles a coffin and I quite hate it.

I sent video of the condition of the site to Safeco. My adjuster’s supervisor was out; she knew he would be. Finally, after calling for help all morning, on Shabbos, I was connected with her supervisor’s supervisor. She arranged for an extension of housing, but that would require me to go back to the beach. That had become untenable. So, now I am back in short-term housing at the Residence Inn. And I still have gotten no information about the funds remaining to complete the project. I feel like I am being managed, and that I am being forced to return to the coffin before all work is completed.

I want my adjuster fired, like the first one was. I wonder if Safeco has any agents I can trust. I am absolutely furious about the gaslighting and abuse I have experienced over this, the longest year of my life. Hope I survive.

 

 

 

There Are Not Enough Words

Yeah, I’m a veteran.

So, let’s get cracking.

I have had a heluva day: computer problems (CRS Admin password hijack), installation of a gas line (gouging), trying to get medical care for my son, renting a car, preparing to move back to my home. Just a lot going on and I am as tired as if I went to a 9-5.

Then, there is all this madness with the government. The treasonous trollops in the White House are driving me mad. That ugly turtle and his thieving wife, stupid Orange Thug and his roguish family, everyone except Barron, for whom I feel very sad. How is it that the entire GOP and DEMs, too, have been allowed to try and burn down our country? I cannot be the only one who knows the country is run by crooks and liars, mostly liars. Sarah Sanders needs boiled.

The chickens coming home to roost for all these groping, raping marauders. I don’t feel sorry for any of them. All these complicit women who said nothing when they knew there was a threat. All the women, and men, who have held memories of sexual abuse for decades; this is a cathartic moment. I really don’t expect to see much come of any of it. Just like all the gun violence. If a school full of dead children doesn’t move people, the complaints of sexual misconduct by a bunch of women will move those in power even less.

And now, I must find another attorney when I have absolutely no faith in them. I have to file a civil suit against my attorney to try and get back the money he stole from me. No trust, no money. Guess I will do it myself. I successfully brought my probate to a close. Time to learn a new legal skill.

Certainly, I must be grateful for what the ancestors place in front of me to learn and do. There must be a reason I am having all of this experience with the law. Would really rather not, but I seem to have no choice. The requirement to defend what is mine is paramount.

The country has gone crazy, right along with orangina. No ethics. No morality. Racism. Classism. Christianist terrorists emboldened and supported by the current administration. The atmosphere in American culture is toxic as hell. I don’t want to live here any more, but where can I go?

Homelessness has plagued me. All around me, even here at the beach, are the homeless. People live in their RVs, cars, vans. Tents appear in the oddest places. People have become very creative with tarps, cinder blocks, and odd wood. They can wrangle this stuff into fairly sturdy habitations. But they are still outside, without facilities, without running water, without refrigeration, without a roof or floor other than the earth. I like sleeping rough when on a camping trip, or just hanging in my back yard. But it is my back yard and I can get up and go in the house whenever I want. Alhamdulillah!

You know, I think of myself as a Jewish Methodist Muslim. Imagine that! Even though I look like your run of the mill Black woman, I actually have Japanese, Chinese, and European running around in my genome. Funny how blood will out. I have always been fascinated with Japan, to the point that I learned to read, write, and speak Nihongo. I feel like I belong there, am connected there. Mayhap I will find my roots there. I want to go and study textile techniques. Sashiko, amigurumi, that lovely delicate knitting. Yes, that is where I could go. Amongst the Euro part of me, I’ve always felt like an Irish woman. Redheaded, flawless porcelain complexion, lilting voice. Yes, I’ve imagined myself in this ancestor from ’round the world.

Now, I’m Jewish because my mother was. Methodist because I chose to study that religion that  Xtian religion that encourages study, and a Muslim because I reverted to Islam in 1997 after surviving a trip to India. I take what I need from all these perspectives and don’t sweat the small stuff. It helps that I don’t participate  in organized religion, but there is nothing like praying with my sisters, lined up together, hearing the prayer in Arabic, the khutba, the conviviality after. Islam is good for those willing to seek knowledge, even to the ends of the earth.

So much swirling. Too much to do. Too much to think about. Didja know I served in the Army? Yeah, I’m a veteran. So many of us are on the streets. So many Americans on the street. This is a worldwide problem. Refugees, migrants, climate-displaced folks. There is too much going on and there are not enough words to tell you of the turmoil that churns within me, especially when I see our so-called president’s face. Him and his whole administration need removed.

Peace, peeps.